GSS Help Center

Ricoh Scanner Support of FAQ

https://www.pfu-us.ricoh.com/support
Kodak Alaris FAQ

https://support.alarisworld.com/en-us/faq
Refund and Return Policies

If you purchased a scanner from us that does not have the specifications you requested, then we will take the scanner back for a full refund. For every scanner brand, you can return for a full refund minus shipping and VAT cost only if the box has not been opened and it is 7 days from the date of delivery. If it has been opened, then we cannot take the scanner back.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.